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Phone
(866) 700-5030
fax: (866) 422-4005
Address
12750 Merit Drive Suite 900
Dallas, Texas 75229
Email
support@cardsdirect.com
Live Chat
Mon–Fri 7am–6pm CST
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Can I see a proof of my customization before it is printed?

Yes. There are two easy ways to review your design before we print it:

1. Digital Proof (Fastest Option)

  • While designing in our editor, you see an exact layout of your customized product in browser resolution.
  • For a high-resolution PDF proof, click the Download icon in the left toolbar inside the editor.

Tip: Downloading the high-resolution PDF is the quickest way to check your final design without any delay.

2. Printed Proof

We recommend ordering a custom printed sample if you want to see the exact paper, colors, and finish. Samples usually arrive within about 7 business days.

How to order a printed sample:

  1. Customize your product in the editor.
  2. Click Add to Cart.
  3. On the cart/review page, change the quantity to “Qty 1 Sample”.

Note: Personalized samples are not available on all products. If you don’t see the sample option, it is not offered for that item.

3. Request a Digital Proof to be delivered via Email

You can also request digital proof by email before production begins:

  • Before adding to cart: In the “Special Order Instructions (Optional)” box, type: “Please send a digital proof for approval.”
  • Or after adding to cart: Click “Add Special Instructions” and request the proof there.

Once requested:

  • We will email the digital proof to the email address on your account.
  • Your order will be placed on hold until you approve the proof or request changes.
  • Check your spam folder if you don’t see the email.
  • Follow the instructions in the email to approve or ask for revisions.

Important: Requesting a proof will delay your production time until you approve it.

Additional Note

All phone orders automatically receive a digital proof for approval.

Best Practice: Use the high-resolution PDF download inside the editor to review your design quickly and avoid unnecessary delays.

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